EXCERPT FROM THE STUDY
Contemporary banks increasingly realize that customer orientation is a very important factor for their success in increasing their business performance in respect of customer treatment, customer focused bank structure and supporting customer with bank technology. Customer orientation focused on a strategy that can help them build strong relationships with their customers and increase their profits through the right management system and the application of customer-focused institutions to boost their business performance. Thus, the idea of customer orientation is found in relationship marketing theory which is intended to improve long term customer relationship by changing from transaction based marketing, with its emphasis on customer treatment with great care, to customer retention through effective management of customer relationships to cope with unstable business environments.
ABSTRACT
The only way people can maximize benefit of limited resources to their reach is by self-reliance. Therefore there is need for pe...
ABSTRACT
Despite the dimension that corruption has taken in history of country Nigeria corruption is se...
Background of the study
In Nigeria, English is considered a second language by most people. Because Nigerians already ha...
EXCERPT FROM THE STUDY
Classroom management is a cardinal feature of the total education process. It contains all the steps through which...
Background of the study
A child is the wellspring of man's and his community's revitalizat...
EXCERPT FROM THE STUDY
Naira valuation in Nigeria has been principally influenced by exter...
ABSTRACT
The broad objective of this study was to examine the effect of sustainability reporting on financial performance of non-financia...
ABSTRACT
This study has evaluated the effectiveness of metallic materials as chill in sand casting of aluminium alloy. Four plates of dim...
BACKGROUND OF THE STUDY
In a country with mixed economy like Nigeria, the government and the individual...
ABSTRACT
This project work is essentially concerned with the investigation of the study of truancy amon...